The general warranty covers all material and production faults, excluding:

• defective parts subject to normal wear, including (but not exclusively) bearings, brushes, cables and plugs
• damages or defects resulting from incorrect use
• accidents or modifications

Excluded from warranty are damages and defects that are the result of:

• liquid exposure
• exposure to excessive dust
• wilful damages (intentionally or due to gross negligence)
• inappropriate use (use for purposes the product is not suitable for)
• improper use (failure to respect the instructions provided in the user manual)
• improper assembly
• stroke of lightning
• incorrect mains voltage

This list is non-exhaustive.

We explicitly reject all responsibility for any bodily injury which may result from improper product use.

All repair requests must be submitted at the original point of purchase.

Claims in regard to missing parts or accessories are only eligible within one week after the date of purchase. The receipt must be shown as proof of the date of purchase.

Any transport costs associated with repairs are always at the expense of the customer, unless otherwise specified.

In addition, if the damage to the device is the result of negligent maintenance or overloading, no claims may be made under the warranty.

Under no circumstances will the acceptance of claims under the warranty give the right to a new warranty period should the original device be replaced.

Devices or parts which were replaced under the warranty become the property of Varo nv.

Only tools purchased at an authorised point of sale are eligible for warranty.

We reserve the right to deny any warranty claims for which the purchase of the device cannot be verified or for which it is clear that the device was not correctly maintained (clean ventilation slots, regularly changed carbon brushes...).

Your purchase receipt must be saved as proof of the date of purchase.

The product must be returned in its entirety to the dealer, in an acceptable state of cleanliness and in its original plastic case (if applicable to the product), and it must be accompanied by the original proof of purchase.

Tools from the Powerplus XB product line are eligible for an extra year of warranty, after registration on our website. The standard warranty terms and conditions apply, as described above.

For more information, call +32 (0)3 292 92 90.